Microsoft Teams Voice is a powerful and comprehensive communications solution. In today’s hybrid world, Teams provides 5 unique and crucial benefits.  Plus, we will cover many of the recent changes and enhancements to Teams including licensing changes, deployment scenarios, call center functionality, and Room Video options.   

In the modern work climate, it’s imperative that team members can effectively collaborate with each other from home, on the road, or in the office. This raises a critical question: how can you set your team up to truly get the most out of virtual meetings?

The year 2021 promises to be a new reality in many ways, not the least of which is the continuing transition to a remote workforce. Businesses and employees are coming to appreciate the benefits of a work-from-home environment and are unlikely to return to the traditional five-day-a-week-in-the-office work model.

Creating an effective environment for collaboration and productivity is crucial to your organization’s success but building the infrastructure to support effective teamwork can be challenging. Microsoft Teams is one of the most powerful collaborative suite of tools available today. Teams brings together several tools and communication methods to provide an ideal hub for collaboration. But Teams can be even more effective when combined with other available applications and solutions.

To paraphrase Mark Twain, the death of the phone call in business has been greatly exaggerated. According to one recent survey, 66 percent of millennials are likely to contact a company by phone and 93 percent of respondents said inbound phone sales have a significant impact on their bottom line.[1]