Comparison of Interlink's CSP Plans
As a Microsoft Tier1 (Direct) CSP, Interlink offers three distinct plans: Basic, Preferred and Pro. Each plan is designed to cater to different needs and budgets, providing a range of services and benefits. The Basic plan is the most cost-effective option, including essential services and basic guidance on using M365. The Preferred plan offers more value with additional services such as a Service Level Agreement (SLA), extended guidance, and quarterly reviews. The Pro plan provides the highest level of service, including quarterly scans, tenant security reviews, and the ability to escalate to Severity A tickets. This plan also includes deployment roadmapping and self-service video library licenses, ensuring comprehensive support and training for your team. Check out our graphic below to see how each option works for your business needs!
|
|
Basic |
Preferred |
Pro |
|
|
Lower cost option that other CSPs offer as “Standard” |
Included at no additional cost in Interlink’s CSP agreements - other CSPs charge extra |
Higher cost but more value |
|
Service Level Agreement |
None |
Yes |
Better |
|
Escalate to a Project Engineer |
None |
Included |
Included |
|
Reduced Rates for project work |
None |
Yes |
Yes |
|
Tenant Security Review |
None |
None |
Quarterly secure score review, annual assessment |
|
Review of license usage |
Annual |
Bi-Annual |
Quarterly |
|
Ability to escalate to Severity A tickets |
None |
Yes, but pass through charge from Microsoft |
Yes, but pass through charge from Microsoft |
|
Guidance on "how to" use M365 |
None |
Basic guidance |
Extended guidance |
|
Review changes in M365 platform and the impact |
None |
None |
Quarterly |
|
Deployment Roadmapping |
None |
None |
Annual |
|
Video Learning Licenses |
None |
None |
Included |
|
2026032 |
|||
