Copilot WayFinder

Microsoft Copilot is changing on a daily basis and staying on top of everything could be a full-time job. Our Copilot WayFinder Managed Service marries business expertise and technical execution helping organizations maximize their M365 Copilot investment through sustained usage and business impact. Ideal for those who have moved beyond the pilot phase, Interlink offers on-going business and AI guidance tailored to specific customer needs.

Monthly strategic planning meetings

Review Key Reports and Dashboards:
- Data Security Posture Management for AI
- Copilot Usage
- SharePoint Advanced Management
Review Custom Training,
Licensing Utilization and Suggested Users
ROI Reporting

Microsoft Copilot Dashboard showing usage and adoption

Building and Maintaining a Community of Practice

Give team members a place to:

Share best practices, such as prompts
Share success stories of Copilot saving time and driving productivity
Access company announcements on AI usage, adoption, direction, and mission
Seek support from peers and IT admins

Our Monthly updates:

Company and Team Specific Prompt libraries
End user questions
Training assets

Monthly Training Sessions

2 hours of customizable training sessions to build foundational skills and help your teams stay up-to date with:

Updates to Features and Functionality - M365 Apps, Meetings, Automated Notes, Security updates
Featured Prompts that are successful
Role based or general

Quarterly Focus Groups and User Surveys

Copilot adoption is more than just turning on the functionality. Keep a pulse on your team's usage of Copilot and what use cases they need the most help with to maximize their productivity and usage.

Identify High Value Scenarios
Monitor success
Evaluate Feedback

AI Use Case Discovery & Design

Conduct focus groups with business leaders
Identify top 5 use cases for AI and automation
Map out those business processes
Create AI architecture and cost estimates for deployment

Optional Additions:

Business Process Assessment
- Identify inefficiencies, bottlenecks, and opportunities for automation and AI integration
- Review and map process
- Review data sources
- Design solutions (build not included)
Up to 4 hours of SharePoint/Teams permissioning and/or file restructuring/month
Data Governance Policy Development, Documentation, and Audit