The way people work is changing – especially with the increasing demand for employees to bring their own devices.
Within any organization, a common struggle is to maintain all these company devices between updates, security, and productivity needs. The System Center Configuration Manager (SCCM) has capabilities allowing organizations to manage PCs, servers and mobile devices all from one console, with features such as remote control, patch management, operating system deployment, network protection and other various services. It has a lot of beneficial features such as tools to deploy software, protect data, monitor health, and enforce compliances across all devices for an organization... but if your company does not know how to – or have the time to – properly utilize, keep up to date, support or monitor SCCM it can become useless, or worse, an inexperienced admin can quickly cause damage with the powerful SCCM tool.
Interlink’s support for SCCM can be customized to meet your individual needs – whether you need full support, day-to-day maintenance or someone to monitor the environment, we have it covered.
What can Interlink do for you?
By engaging with Interlink for support needs via a managed service solution, your organization will gain predictability with regards to IT spend for SCCM, peace of mind regarding the SCCM environment, and a mutual interest from each party regarding up-time and mitigating system issues.
- Unlimited support for SCCM
- Proactive monitoring of SCCM
- Creation and testing of up to 20 application packages/year
- Creating and testing of up to 20 driver packages/year
- Execution of up to 2 operating system image changes/year
- Execution of up to twice yearly minor SCCM updates/year
- Putting in place a Service Level Agreement (SLA) - See Chart Below
Service Level Agreement (SLA)
Agreements & Defintions
What are the Benefits?
Peace of Mind
With us managing your SCCM we can provide predictability with regards to IT spend for SCCM, peace of mind regarding the SCCM environment, and a mutual interest from each party regarding up-time and mitigating system issues.
Maybe your team isn’t familiar with SCCM? Interlink’s team is built of knowledgeable, experienced and helpful engineers so we can ensure your IT environment is in the best hands.
Save time by letting us do what we do best, so your team can get back to the important projects. Increase productivity within the workplace and we can manage the administrative tools of SCCM.
Every organization’s needs, requirements, and technical skill levels are different – which is why Interlink’s managed service support can be customized to work best for you.
Contact us today to start a conversation and see how SCCM support will fit into your environment, workplace and budget.