Interlink Cloud Blog

Teams-Outlook Email Integration - New Features

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Teams-Outlook Email Integrations is a set of three new features designed to help you share information between Microsoft Teams and Outlook.

This will be rolled out starting in mid-January and be completed by early February.
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Teams-Outlook Email Integration | What is New?

Microsoft is rolling out a handful of new useful features between Microsoft Teams and Outlook. If you already have these for your organization you do not need to do anything extra, but you might want to consider user training and notifying your helpdesk and employees.

Below is an overview of new features that will soon be available for your organization to take advantage of:

  • Share email from Outlook to Teams
  • Share a copy of an email and any attachments from Outlook to a channel or chat in Teams
  • Share a conversation in Teams via email
  • Share a copy of a Teams channel or chat conversation via email directly from the Teams client
  • Reply to Teams by responding to missed activity emails in Outlook
  • Ability to respond to Teams missed activity emails directly within Outlook clients, as well as see the latest missed messages

How Does This Affect Your Organization?

These new integrations between Teams and Outlook will enable users to seamlessly get information and move conversations to where they belong. Whether a customer request starts through an email and needs to be moved into a project team in Teams, or an announcement needs to be shared in a broader channel, your organization will now be equipped with the right tools.

Teams will now show missed activity emails and the latest missed messages in order to provide the ability to respond directly from Outlook to Teams. This allows efficient communication to help conversations that need your attention- even while you are going through your inbox.

How Interlink Can Help:

If your organization currently does not take advantage of these great programs and would like to learn what it looks like to adopt for your organization, contact Interlink today!  We want to start a discussion about your organization’s specific needs and what is best for you. If your organization currently uses Teams and Outlook, get ready for these great new features, and consider partnering with us to provide adoption training, education, and change management about these programs for your organization’s goals and users.

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