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- Overview of recent Microsoft changes- including April 15th name changes in Copilot (with Copilot Chat functionality differences), Microsoft E7 bundle and Agent 365.
- Why Copilot Adoption Is Different - The human and organizational challenges of adopting personalized, fast‑evolving AI.
- Deep dive into change management strategies using the ADKAR model-focusing on awareness, desire, knowledge, ability, and reinforcement for successful Copilot adoption.
- Turning Copilot into Daily Value - Scenario‑based use cases, champions, and training strategies that make Copilot stick.
- Measuring ROI & Sustaining Momentum - Tracking adoption, productivity gains, and long‑term value with dashboards and reinforcement.