The first phase begins with understanding the goals and vision of the acquired company and ends with the building of a high-level integration plan.
Interlink assesses:
- The level of IT operations in place at the parent company
- The scalability of IT operations at the parent company
Phase two is an assessment of the parent and acquired entities' IT environments.
This phase includes:
- Categorizing IT assets that create value
- Identifying which software licenses can transfer
- Assessing the level of IT human capital and resources available
- Indexing and analyzing the risk of any homegrown systems
*This phase can be done before or after the purchase.
In the third phase, we build your new IT infrastructure and start the integration of the first few firms.
Phase three emphasizes:
- Speed to productivity
- Building basic, but effective, collaboration platforms
- Developing standardization onboarding policies and processes
- Above all else, not fixing what isn't broken
Phase four focuses on building IT standardization at scale.
We create standardization goals and processes for:
- Cloud services, collaboration tools, hardware replacements, networking infrastructure, and software
- Purchasing new IT assets while enforcing standardization
- Leveraging buying power through vendor consolidation
- Prioritizing the acquisition through IT needs
- Training strategies
The fifth phase is dedicated to building shared services, which serve as the foundation of communication, collaboration, and IT operations.
The shared services phase will:
- Develop a shared IT support model
- Centralize the IT purchasing process
- Update and execute the previously developed training plan
- Centralize voice platforms
- Build enhanced collaboration tools
The final phase optimizes all the infrastructure, processes, and builds to serve the ongoing operations - including future acquisitons - of the parent company.
Phase six concludes with:
- Bringing up each previously acquired site to the proper standardization levels
- Building process and approach templates for future acquisitions
- Documenting the IT service delivery model
- Developing IT chargeback process
