Interlink Cloud Blog

Interlink Cloud Blog

Welcome to the Interlink Cloud Blog

All content provided on this blog is for informational purposes only. The owner of this blog makes no representations or warranties regarding the information from our partners or other external sources.
Eric Brophy

What is a Customer Immersion Experience (CIE)?

What-is-a-Customer-Immersion-Experience---CIE

For a lot of organizations, a big headache in the workplace is having access to new tools and technologies…but not knowing how to utilize them effectively. The way people work together is evolving, and unique projects, workstyles, functional roles and workforce diversity call for a complete set of collaboration tools. As the appetite for new ways of working together grows, new developments, communications, mobility, and cloud services are enabling professionals to communicate and collaborate in ways that were previously not possible.

Knowing that your time is valuable, we’ve developed a true to life, hands-on, interactive session designed for professionals like yourself – a Customer Immersion Experience (CIE). The CIE is not just a walkthrough or standard demo; a CIE puts you in the driver’s seat. It says it right in the name – this is a completely immersive experience that gets people engaged with their technologies in real life situations.

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Mike Wilson

Securing Guest Access Without Paying More with Azure Active Directory B2B

Securing-Guest-Access----Azure-AD-B2B

Working with external companies and partner organizations just became a lot easier thanks to one of Azure AD’s service features: Azure AD Business-to-Business (B2B).

Companies always looking for solutions to improve their security and simplify collaboration. In today’s workplace, it’s very common for organizations to work with external partners. Office 365 is a great solution to collaborate with people both inside and outside your organizations, as it provides an easy way to share documents with external users or invite them to join your Microsoft Teams. Unfortunately, when you share using the default methods, your external users aren’t subject to the same security policies, such as multifactor authentication, that you’ve set up for your internal users. 

What most organizations are looking for is a way to manage external access that is predictable and consistent with their security practices. A hidden gem that is part of Azure Active Directory and solves this problem is leveraging Azure Active Directory B2B users. Azure AD B2B is not a different version of Active Directory, but just an additional feature that allows one organization to invite members from other organizations to share application access. This tool is beneficial not only for seamless collaboration, but it decreases the worry of security issues.

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Nader Fattah

Take Control of Your Windows Updates with These Simple Solutions

Windows-Updates

With the most recent Windows update causing major issues with lost data for its users, people are beginning to feel weary of these automatic updates, so what can you do to manage them?

Windows updates are important—not only for security but to access new features and to fix any bugs… but that does not mean these updates have to be an annoying, intrusive or dangerous process.

Most recently, the Windows 10 October update had users reporting several wide-ranging issues caused by the update. The biggest complaint? Lost data and files. Yikes! Other complaints included issues with CPU usage and reduced battery life post update as well. Luckily, there are a few options to better manage these automatic updates to protect your data.

Depending on your industry, the size of your company and other factors, one solution may work better than others in your workplace. Look at these three solutions that allow you to be in charge of the timing of your updates. 

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Aaron Seals

Skype for Business and Microsoft Teams Parity – True or False?

skype-for-business-microsoft-teams

Are you currently using Skype for Business and skeptical about a move to Microsoft Teams? You aren’t alone. Ever since Teams was released, there has been a huge push for feature parity between the two technologies due to concern that Teams will lack the same capabilities.

It’s been just over a year since the Teams launch, and Microsoft claims to have reached a true parity with Skype for Business (SfB). In the Microsoft July Update, Microsoft stated that most features minus a few Enterprise Voice features are still pending on the roadmap. However, upon close inspection, several native features are now referred out to 3rd party solutions (e.g. Whiteboard).

According to reviews and our Interlink experts, there is not a true parity between the two – yet. Teams has recently added a few key elements from Skype Online, that had previously been missing:

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Max Donaldson

Changes to Microsoft’s Enterprise Agreement (EA) Might Have You Reconsidering Your Renewal

Microsofts-Enterprise-Agreement-EA

Big changes are on the horizon for Microsoft’s Enterprise Agreement (EA).

If your company is currently on an EA for licensing, you may need to rethink your renewal. Back in March of 2018, we published the blog article Microsoft Enterprise Agreement (EA) vs. Cloud Solution Provider (CSP) Licensing Agreement: What's Best for You? and due to the most recent and future changes, the time has come to revisit the topic. SMB customers that currently have a Microsoft Enterprise Agreement (EA will soon be faced with the decision –  or be forced – to say goodbye to the EA and hello to an alternative licensing program like Cloud Solution Provider (CSP).   

The EA has been the flagship licensing program for many years for companies with more than 250 users or devices looking to standardize their organizations on enterprise products like Windows OS, Office Pro, and the CAL Suites. The EA is beneficial because it offers support and other deployment and training benefits via Software Assurance as well as offering predictable pricing for the 3-year duration of the agreement. If you met that criteria, it was hard to argue why you wouldn’t sign up for an EA, as the discounts far superseded the alternatives. Another benefit with the EA is being able to mix on-premise products and cloud products on the same agreement, which was 100% cloud only until Server Subscriptions was recently added to Cloud Solution Provider Licensing Program (CSP). 

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Welcome to the Interlink Cloud Blog

All content provided on this blog is for informational purposes only. The owner of this blog makes no representations or warranties regarding the information from our partners or other external sources.