Interlink Cloud Blog

Interlink Cloud Blog

Welcome to the Interlink Cloud Blog

All content provided on this blog is for informational purposes only. The owner of this blog makes no representations or warranties regarding the information from our partners or other external sources.
Matt Scherocman

How Does Office 365 Archiving Handle Terminated Users?

Exchange Online makes it possible for you to preserve the contents of deleted mailboxes indefinitely. This feature is called inactive mailboxes. A mailbox becomes inactive when an In-Place Hold is placed on the mailbox before the corresponding Office 365 user account is deleted.

You do not have to pay for keeping inactive mailboxes.

The contents of an inactive mailbox are preserved indefinitely. This allows administrators, compliance officers, or records managers to use the In-Place eDiscovery feature in Exchange Online to access and search the contents of an inactive mailbox. Inactive mailboxes can't receive email and aren't displayed in your organization's shared address book or other lists.

Note: If a hold isn't placed on a mailbox before it's deleted, the contents of the mailbox won't be preserved or discoverable. The mailbox can be recovered within 30 days of deletion, but the mailbox and its contents will be permanently deleted after 30 days if it isn't recovered.

To make a mailbox inactive, it must be assigned an Exchange Online (Plan 2) license or have an Exchange Online Archiving subscription so that an In-Place Hold can be placed on the mailbox before it's deleted.

1.  Access the contents of an inactive mailbox

After you make a mailbox inactive by placing the mailbox on In-Place Hold and then deleting the corresponding Office 365 user account, you can access the contents of the inactive mailbox by using In-Place eDiscovery in the Exchange admin center (EAC). When you search an inactive mailbox, you can create a keyword search query to search for specific items or you can return the entire contents of the inactive mailbox. You can preview the search results, copy the search results to a discovery mailbox, or export the search results to an Outlook Data (PST) file.

2. Permanently delete an inactive mailbox

If you no longer need to preserve the contents of an inactive mailbox, you can permanently delete the inactive mailbox by removing the In-Place Hold. If the mailbox was deleted more than 30 days ago, the mailbox will be permanently deleted after you remove the In-Place Hold, and mailbox items will become non-recoverable. If the mailbox was deleted within the last 30 days, you can still restore the mailbox after removing the hold.

This posting is provided “AS IS” with no warranties, and confers no rights.

For more information on how to manage inactive mailboxes click here.

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Matt Scherocman

How Does The Office in Office 365 and Terminal Servers Work?

Office Pro Plus licensed through Office 365 is powerful while each licensed user can install the software on up to five devices for their own usage.  What happens when one of those devices needs to be a terminal server?

The problem is that terminal server cannot use the downloaded media from Office 365 while the 365 version includes subscription authentication.  Basically, this is technology that allows the software to verify that it has been paid for by connecting the installation to a user’s access for Office 365.  This authentication breaks when installed onto a terminal server due to the multiple user nature of the technology.

So, Microsoft has granted an exception for users to be able to take advantage of the exception.

“ Media Eligibility with Remote Desktop Services (RDS) If the user to whom you have assigned an Office 365 ProPlus license uses the software on a network server with RDS role enabled, in lieu of installing a copy of the software provided with Office 365 ProPlus on one of the five permitted devices pursuant to the Product Use Rights for Office 365 ProPlus, that user may 1) install one copy of the Office Professional Plus 2013 software on a network server and 2) access the Office Professional Plus 2013 software from any device.  Upon termination of your Office 365 ProPlus subscription you must uninstall Office Professional Plus 2013 software from the network server.”   This is from Microsoft Product Use Rights Guide - http://www.microsoft.com/licensing/about-licensing/product-licensing.aspx which is the best source for Microsoft licensing rules.

Practically, customers need to procure a single volume license media copy of Office Professional Plus and install that directly on the terminal server.  Most customer will already own this copy from a previous volume license (Open, Select, or EA Agreement).  For the clients who still need media, my suggestion would be to open a new Open Business agreement with Microsoft.  These agreements are low commitment with only five licenses of any type needed.  An organization could order a single copy of Office Professional Plus and then four other low cost items.  Hosted encryption, which can be used with Office 365 to encrypt sensitive emails can be had for less than $25 per year.

This posting is provided “AS IS” with no warranties, and confers no rights.

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Matt Scherocman

What Are the Differences Between Office 2010 and Office 2013?

Microsoft nicely illustrates the updates in the versions of Office over the last few years.
If you are currently using Office 2010, it is a good idea to see how much more you can do in Office 2013.
Check out this link to view the updates:
http://www.microsoft.com/business/en-ie/Whats-new/Pages/Article.aspx?cbcid=75
This posting is provided “AS IS” with no warranties, and confers no rights.

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Matt Scherocman

What Are the Differences Between Exchange Online Protection (EOP) and ForeFront Online Protection (FOPE) ?

Microsoft's new antispam and antivirus engine is called Exchange Online Protection (EOP).  In general, EOP offers the same capabilities as the previously known ForeFront Online Protection for Exchange (FOPE), with improvements such as a streamlined management console, better reporting tools, a new policy rules engine based on transport rules, EU routing capabilities, and enhanced anti-spam capabilities.  Here is a feature-by-feature comparison of and EOP.

http://technet.microsoft.com/en-us/library/dn305011(v=exchg.150).aspx

Also, check out the service description for EOP:

http://technet.microsoft.com/en-us/library/exchange-online-protection-service-description.aspx
This posting is provided “AS IS” with no warranties, and confers no rights.

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Matt Scherocman

Is it Better To Purchase Online Services Under an Enterprise Agreement?

Microsoft recently announced that they were reducing prices of their online service for Enterprise Agreement clients.  Essentially this amounted to a 15% discount across the board on the regular online E plans.  In my opinion, this change was long overdue while it finally builds a programmatic discount between retail pricing and Enterprise Agreement pricing that is significant.  Previously it was only pennies on the dollar, for example the E3 plan was $20 retail and $19.40 on the Enterprise Agreement, a 2% savings.  We are happy to see that these discounts are becoming standardized for clients.  Discounting on the new items will happen for clients as they add cloud to their EA agreement or they renew their agreement with cloud product.

Effective September 1, 2013, Microsoft has reduced the cost on Office 365 Full USL (User Subscriber License) for Enterprise Agreement (EA) customers.

EA SKUs impacted by the USL Price Reduction include Full, Transition, & Step-up USLs:

E1, E3, E4, Exchange Online Plan 1 and 2, Lync Online Plan 1 and 2, SharePoint Online Plan  1 and 2, SharePoint Online Plan 1 and 2 (both with Yammer), K1 Suite

This posting is provided “AS IS” with no warranties, and confers no rights.

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Welcome to the Interlink Cloud Blog

All content provided on this blog is for informational purposes only. The owner of this blog makes no representations or warranties regarding the information from our partners or other external sources.