Interlink Cloud Blog

Interlink Cloud Blog

Welcome to the Interlink Cloud Blog

All content provided on this blog is for informational purposes only. The owner of this blog makes no representations or warranties regarding the information from our partners or other external sources.
Matt Scherocman

How is Microsoft Protecting Your Data From Government Snooping?

There have been a growing number of stories related to government surveillance of internet data in recent days. Our customers have taken notice and we have heard a number of concerns related to the privacy of their data in Microsoft’s Cloud.

While we share in these concerns, the bottom line is Microsoft is doing everything they can to keep your data safe. More importantly, there is no indication that any of Microsoft’s data has been breached by the government. We are told that on the business platforms, Microsoft has had only a handful of requests to share data with the government and was able to work with clients to provide notice and assistance in the vast majority of the cases.

A recent press release explains what Microsoft is doing to keep your data private.

Highlights include:

Expanding Encryption:

  • Microsoft is expanding or strengthening encryption across all of its services; particularly while data is transmitted over the internet
  • If you are on Office 365, Microsoft already encrypts all information moving between your business and Microsoft, and Microsoft’s internal data centers by default
  • These communication channels are protected by best-in-class cryptography including Perfect Forward Secrecy and 2048-bit Key lengths
  • All information which is stored in a Microsoft data center is protected by industry leading encryption and security protocols

Reinforcing legal protections:

  •  Committed to notifying any company when Microsoft receives a government request for access to their information
  • Working with other cloud providers to make the government go directly to an individual company, rather than a cloud provider, to obtain data

Increasing Transparency:

  •  Increasing the transparency of their software code, making it easier for customers to see for themselves that Microsoft products do not contain back doors.
  • Opening a network of transparency centers in the US, America and Asia

 

For more information or to read the full press release, please see this article from Microsoft

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Sarah Bunt

Is Office 365 International Traffic in Arms Regulations (ITAR) Compliant?

The simple answer is "no".

There are multiple flavors called Office 365 and the shared version (the most common) is not ITAR compliant. This comes from two different concerns around ITAR – 1) That only US citizens manage the data – Microsoft uses follow the sun support which includes non-Americans providing support and accessing the data 2) Is that the data stays in the US only. While this is typically true for Office 365, it does have the ability to fail over workloads to data centers located in other countries.

There are a few options:

  1. The ITAR compliant platform version of Office 365 is ITAR compliant, but it starts at 30,000 users and is considerable more expensive. http://technet.microsoft.com/en-us/library/dn270088.aspx
  2. Clients can split their users between platforms. Clients move everyone not working on defense contracts, including foreign nationals, out to the cloud and then hybrid the connection back to their existing Exchange installation where the ITAR restricted users and projects are housed.

Other Resources: Office 365 ITAR-support

This posting is provided “AS IS” with no warranties, and confers no rights.

 
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Sarah Bunt

Does Microsoft Have a Service Pack Available for Windows 8.1?

Many of you wait for service packs to release before you begin deployment. As a heads up, for planning purposes, Microsoft is set to release Service Pack 1 (SP1) for Office, SharePoint and Exchange in early 2014.  SP1 will deliver performance enhancements, feature updates and improve compatibility with Windows 8.1. More information on all that will be available with SP1 and when you can acquire it, will come early next year.

  

http://blogs.office.com/b/office-news/archive/2013/11/20/office-2013-service-pack-1-coming-early-next-year.aspx

 

 

 This posting is provided “AS IS” with no warranties, and confers no rights.

 

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Matt Scherocman

Features of the next version of Office – Wave 15

Customers have been asking me about the new features of the next version of Office – the wave 15 release.  Here are 10 top changes to the platform in a quick read format.  Check it out…..

http://www.microsoft.com/en-us/news/features/2012/sep12/09-10Office10Things.aspx

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Matt Scherocman

Office365 Voicemail and Exchange Messaging in Action

Several posts ago, I did a short review of Exchange online and Lync online. During that time we discussed another soon-to-be-revealed post, reviewing the capabilities of Office365 and Unified Messaging. So, let’s get right down to it!

First – What does it get you?
1. Obvious – voicemail through Exchange – using SIP gateways configured to connect to UM online.
2. Faxing – Yes, you can have an on premise fax solution, with SIP capabilities or compatible with exchange, along with a gateway. However, most providers doing Exchange 2010 UM integration for faxing support Microsoft SIP, some are even Virtual Machines.
3. Outlook voice access – Perhaps the most critical to some of us!!!
4. Missed call notifications.

Configuring – If you’ve configured Exchange UM on premise, you have an immediate advantage. Very simple:

Note that we can set the dial play URI type, this includes SIP URI, and the preference of most, E.164.

So, we have configured our UM dial plan. Now let’s get our gateway in place. The gateway will be the interface between either your standard POTS based PBX or another IP PBX. There are many gateways out there that can do SIP/TLS in a supported fashion with Microsoft.

Now, configure your respective gateway based on the new UM IP gateway configuration – The following will be generated for configuration:

Note here is where Microsoft is giving you the SIP forwarding address. This will assist you in configuring your SIP gateway. Seems easy enough, but depending on the device you use and your unique situation, as well as the general IT principle, nothing is ever as easy as it looks. Fortunately, we can troubleshoot!

Now, let’s not forget we have to set an auto-attendant up. For SIP and E.164, keep in mind you must configure this for the E.164 extension type. See the configuration options below:

Also – If you are using E.164 or telex you will need at least one UM Hunt Group:

Get stuck? Well you can check call logs, and user logs right from the Exchange online console:

Very familiar look and feel, however the architecture of this is key. It’s great to show you what it is capable of doing, but to get it functioning is based on your situation. However, the one thing that doesn’t change regardless of where you are, is that  you must understand the concepts and technologies that power this experience. For many of us, telephony integration into systems is new because we are systems, but there are also some of you out there that decided to learn core infrastructure. With systems and infrastructure knowledge, you begin working toward understanding the Microsoft Lync, and Exchange PBX solutions, and how online ports those into hosted integration.

Hope this was a helpful post, more to come soon!

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Welcome to the Interlink Cloud Blog

All content provided on this blog is for informational purposes only. The owner of this blog makes no representations or warranties regarding the information from our partners or other external sources.