Interlink Cloud Blog

Interlink Cloud Blog

Welcome to the Interlink Cloud Blog

All content provided on this blog is for informational purposes only. The owner of this blog makes no representations or warranties regarding the information from our partners or other external sources.
Aaron Seals

New Ways to Empower & Connect Your Firstline Workers with Microsoft Teams

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Microsoft Teams has introduced three new ways to help organizations grow by improving the way their firstline workers become digitally connected.

Are your firstline workers valued, connected and empowered in your organization? If not, that may be the factor holding your company back from further annual growth. Firstline workers are people who work in service or task-oriented roles across a variety of industries such as retail, hospitality or manufacturing. Empowering these workers with the digital tools and platforms they need to serve customers, share information and improve productivity creates competitive advantage. Studies have shown that organizations that empower their firstline workers receive huge benefits. Firstline workers consist of more than two billion people worldwide but they are often overlooked in the majority of organizations. However, according to this Forbes & Microsoft Insights study, when firstline workers are given full technology capabilities, greater autonomy and higher levels of information sharing, the company is three times more likely to be a high-growth company. More than 80% of companies see higher levels of customer satisfaction and higher levels of job satisfaction among employees when their firstline workers are digitally connected.

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Karly Dwenger

ON-DEMAND WEBINAR | Skype to Teams: Developing a Migration Strategy

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view webinar slides teams webinar

Ready or Not - Microsoft Teams is taking over!
Do You Have a Plan?

There’s a major shift coming up for companies using Skype for Business, and whether they’re ready or not, Microsoft Teams will be taking over. There has been a lot of improvement since Teams first rolled out, and Microsoft announced they would be phasing out Skype. The roadmap for this integration is complete, and Teams is now the go-to solution for collaboration services. However, we know that with this big shift companies will inevitably have questions and concerns.

Upgrading from Skype for Business is more than just a technical migration – it will be a transformation in how your users communicate, and change is not always easy. It's time to start planning your path to Teams today – Microsoft recommends upgrading quickly as possible to optimize your benefits and ease the transition. 

To help you develop a migration strategy and to answer commonly asked questions, Interlink is providing you with an on-demand webinar that you can watch at your own convenience.

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Matt Scherocman

File Servers Are Painful – What Are File Server Alternatives?

file-server-alternatives

Nobody likes file servers. They are often in a state of chaos and accessing them from a mobile device is nearly impossible. Virtual private networks (VPNs) only work well on PCs and even then, we find users crossing their fingers every time they go to connect. Thankfully there are new options for sharing and collaborating on files. 

Here is a quick primer on some of the best new file server alternatives:

OneDrive for Business/Groups

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Aaron Seals

Microsoft Teams is Replacing Skype for Business - Are you Ready?

Microsoft-Teams-Replacing-Skype-for-Business

There’s a major shift coming up for companies using Skype for Business, and whether they’re ready or not, Microsoft Teams will be taking over. There has been a lot of improvement since Teams first rolled out, and Microsoft announced they would be phasing out Skype. The roadmap for this integration is complete, and Teams is now the go-to solution for collaboration services. However, we know that with this big shift companies will inevitably have questions and concerns.  What is the future for Skype? Can the two tools coexist? What does this transition mean in terms of licensing? Not to fear—Interlink is here to guide you through the transition and answer any questions you may have. Here are some common questions and concerns that we’ve seen.

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Aaron Seals

Skype for Business and Microsoft Teams Parity – True or False?

skype-for-business-microsoft-teams

Are you currently using Skype for Business and skeptical about a move to Microsoft Teams? You aren’t alone. Ever since Teams was released, there has been a huge push for feature parity between the two technologies due to concern that Teams will lack the same capabilities.

It’s been just over a year since the Teams launch, and Microsoft claims to have reached a true parity with Skype for Business (SfB). In the Microsoft July Update, Microsoft stated that most features minus a few Enterprise Voice features are still pending on the roadmap. However, upon close inspection, several native features are now referred out to 3rd party solutions (e.g. Whiteboard).

According to reviews and our Interlink experts, there is not a true parity between the two – yet. Teams has recently added a few key elements from Skype Online, that had previously been missing:

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Welcome to the Interlink Cloud Blog

All content provided on this blog is for informational purposes only. The owner of this blog makes no representations or warranties regarding the information from our partners or other external sources.