Microsoft has NEW Lync Reporting in Office 365.
These reports help you to visualize lync usage throughout your business.
Follow the link below for more information:
http://blogs.office.com/b/office365tech/archive/2013/10/03/visualize-lync-usage-for-your-business-with-new-reports.aspx
This posting is provided “AS IS” with no warranties, and confers no rights
Microsoft has a free program for End User Lync Training (See link Below)
Designed as 30- to 60-minute learning modules, these engaging sessions enable users to focus their attention on one workload at a time, expediting their learning curve, building confidence, and improving their overall experiences with Lync.
Examples of current course offerings include:
