Interlink Cloud Blog

Interlink Cloud Blog

Welcome to the Interlink Cloud Blog

All content provided on this blog is for informational purposes only. The owner of this blog makes no representations or warranties regarding the information from our partners or other external sources.
Aaron Seals

New Ways to Empower & Connect Your Firstline Workers with Microsoft Teams

firstline-workers---teams

Microsoft Teams has introduced three new ways to help organizations grow by improving the way their firstline workers become digitally connected.

Are your firstline workers valued, connected and empowered in your organization? If not, that may be the factor holding your company back from further annual growth. Firstline workers are people who work in service or task-oriented roles across a variety of industries such as retail, hospitality or manufacturing. Empowering these workers with the digital tools and platforms they need to serve customers, share information and improve productivity creates competitive advantage. Studies have shown that organizations that empower their firstline workers receive huge benefits. Firstline workers consist of more than two billion people worldwide but they are often overlooked in the majority of organizations. However, according to this Forbes & Microsoft Insights study, when firstline workers are given full technology capabilities, greater autonomy and higher levels of information sharing, the company is three times more likely to be a high-growth company. More than 80% of companies see higher levels of customer satisfaction and higher levels of job satisfaction among employees when their firstline workers are digitally connected.

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Eric Brophy

Improve Your Credential Hygiene with the Local Administrator Password Solution (LAPS)

Local-Administrator-Password-Solution-LAPS

Keeping your organization secure is a top priority – so what is credential hygiene and why is it important?

Good credential hygiene means not exposing credentials on a potentially-compromised system when those credentials can be used to compromise other systems. Credentials can be a password, an account’s NTLM hash, or a Kerberos TGT. When these kinds of credentials are hacked, there is the potential for the entire company to be at risk. That’s where Microsoft’s Local Administrator Password Solution (LAPS) can come into play.

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Aaron Seals

Microsoft Teams is Replacing Skype for Business - Are you Ready?

Microsoft-Teams-Replacing-Skype-for-Business

There’s a major shift coming up for companies using Skype for Business, and whether they’re ready or not, Microsoft Teams will be taking over. There has been a lot of improvement since Teams first rolled out, and Microsoft announced they would be phasing out Skype. The roadmap for this integration is complete, and Teams is now the go-to solution for collaboration services. However, we know that with this big shift companies will inevitably have questions and concerns.  What is the future for Skype? Can the two tools coexist? What does this transition mean in terms of licensing? Not to fear—Interlink is here to guide you through the transition and answer any questions you may have. Here are some common questions and concerns that we’ve seen.

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Eric Brophy

What is a Customer Immersion Experience (CIE)?

What-is-a-Customer-Immersion-Experience---CIE

For a lot of organizations, a big headache in the workplace is having access to new tools and technologies…but not knowing how to utilize them effectively. The way people work together is evolving, and unique projects, workstyles, functional roles and workforce diversity call for a complete set of collaboration tools. As the appetite for new ways of working together grows, new developments, communications, mobility, and cloud services are enabling professionals to communicate and collaborate in ways that were previously not possible.

Knowing that your time is valuable, we’ve developed a true to life, hands-on, interactive session designed for professionals like yourself – a Customer Immersion Experience (CIE). The CIE is not just a walkthrough or standard demo; a CIE puts you in the driver’s seat. It says it right in the name – this is a completely immersive experience that gets people engaged with their technologies in real life situations.

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Mike Wilson

Securing Guest Access Without Paying More with Azure Active Directory B2B

Securing-Guest-Access----Azure-AD-B2B

Working with external companies and partner organizations just became a lot easier thanks to one of Azure AD’s service features: Azure AD Business-to-Business (B2B).

Companies always looking for solutions to improve their security and simplify collaboration. In today’s workplace, it’s very common for organizations to work with external partners. Office 365 is a great solution to collaborate with people both inside and outside your organizations, as it provides an easy way to share documents with external users or invite them to join your Microsoft Teams. Unfortunately, when you share using the default methods, your external users aren’t subject to the same security policies, such as multifactor authentication, that you’ve set up for your internal users. 

What most organizations are looking for is a way to manage external access that is predictable and consistent with their security practices. A hidden gem that is part of Azure Active Directory and solves this problem is leveraging Azure Active Directory B2B users. Azure AD B2B is not a different version of Active Directory, but just an additional feature that allows one organization to invite members from other organizations to share application access. This tool is beneficial not only for seamless collaboration, but it decreases the worry of security issues.

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Welcome to the Interlink Cloud Blog

All content provided on this blog is for informational purposes only. The owner of this blog makes no representations or warranties regarding the information from our partners or other external sources.