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Matt Scherocman brings more than 15 years of experience in the information technology industry to Interlink Cloud Advisors. His experience includes both the system integrator and manufacturer sides of the business. During his time at the Microsoft Corporation he was responsible for all the the Large Account Reseller (LAR) relationships in the four ...state Heartland Area of Michigan, Ohio, Kentucky, and Tennessee. Prior to Microsoft, Scherocman led a Cincinnati based IT consulting company to grow 5000% and become a Microsoft Worldwide Partner of the Year. He is actively involved in the strategic vision and operation decisions of the company including finance, selling strategy and marketing. Matt holds a Bachelor of Science in Business degree from Miami University and is a Certified Expert in Microsoft licensing including speaking engagements at both Microsoft's Worldwide Partner Conference and Channel Partner Summit. He is a frequent contributor to leading industry publications. More
Matt Scherocman

What are the Differences Between Skype for Business Basic and Full Client?

Here’s a breakdown of the differences between Lync basic and full client:  

Lync 2013 Basic is a downloadable client for customers who have a licensed, on-premises Lync Server 2013 deployment and customers who subscribe to a Microsoft Office 365 plan that does not include the full Lync 2013 client. The Lync Basic client includes enhanced presence, contacts, instant messaging (IM), Lync meetings, and basic voice functionality.

Features not supported in Lync Basic include multiparty video, OneNote integration, virtual desktop infrastructure (VDI) support, skill search, recording, Enterprise Voice features, and advanced call handling (for example, call forwarding and Team Call). For details, see Client Comparison Tables.

 http://technet.microsoft.com/en-us/library/gg398996.aspx

This posting is provided “AS IS” with no warranties, and confers no rights.

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Matt Scherocman

Does Office 365 Include Message Encryption?

Microsoft has recently added to the Office 365 family – Messaging Encryption.  This replaces Exchange Hosted Encryption (EHE) and will be a great for many clients and is included as part of the E3/E4 suites.  Below are the key facts and a link to the O365 Technology Blog article outlining the new feature.

Key facts:

  • Included with O365 E3 and E4 at no cost
  • $2 per user per month to add to other plans
  • Rolling out the first quarter of 2014
  • Receiver does not need to be on the service
  • Current Exchange Hosted Encryption customers will be automatically upgraded

http://blogs.office.com/b/office365tech/archive/2013/11/21/introducing-office-365-message-encryption-send-encrypted-emails-to-anyone.aspx

This posting is provided “AS IS” with no warranties, and confers no rights.

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Matt Scherocman

Does Office 365 Offer Home Use Rights?

Yes, it offers end users the ability to run Office on their home machine.  However, it does not use the traditional home use program (part of an Enterprise Agreement).  In my opinion, the Office 365 offering is better while it not only gives you the same ability – to install full Office on a home PC, it also gives access to Office mobile which can be installed on other end user devices like mobile phones and tablets and integration with OneDrive.  Each user who has a license of E3, E4, or Office Subscription can install up to five full-fledged copies of Office. Plus the end user just downloads the software, they don’t have to be hassled with authentication codes, verifying emails, or paying ten bucks. 

Basically, the client would go out to the portal, login with their corporate credentials (with ADFS or Password Sync), and then download and install the software. 

When the user license for Office 365 is removed in the portal, or access for that user is turned off for Office, the installed copy will downgrade to reduced functionality mode once it “phones home” for the license check.  Then the license and the right to install those copies of Office can be moved to another user.

One cool note, if the user is using a Mac, then the interface will sense that and offer up the Office for Mac download option. 

 

This posting is provided “AS IS” with no warranties, and confers no rights

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Matt Scherocman

What are my options for reporting and monitoring in Office 365?

Office 365 is a great product that continues to improve, but when it comes to monitoring or reporting what is happening on the tenant today we feel it comes up short.  We have reviewed a few products that can help improve this experience:

Exoprise:
Exoprise will monitor your Office 365 tenant with a client that is installed on a local PC and then compare this data to results gathered by other clients around the world.  The crowdsourcing of the performance data allows the tool to narrow down if an issue is being caused by an Exchange Online server malfunctioning or if it is a potential local network issue between your client and the online tenant.

Pros:

  • Day to day report of how healthy your tenant is compared to others that are available
  • Ability to see how others are doing the same day helps to identity where problems are
  • Gives the ability to show where your data is headed on a geographical map
  • You can add multiple sensors/clients that will give you a more rounded view if you have multiple sites.

Cons:

  • If the PC with the sensor is off, no data can be gathered.
  • Limited number of reporting features

Cogmotive:

Cogmotive is a web based report driven tool for your Office 365 tenant. It gives detailed reports of statistical data on Exchange, Lync, mobile usage, licensing, and security.

Pros:

  • Great interface and easy to setup
  • Excellent graph outputs to quickly digest data
  • Detailed mailbox usage information
  • Mobile device reporting by device
  • Easy view of who has permissions to which mailboxes

Cons:

  • Limited custom reporting

This posting is provided “AS IS” with no warranties, and confers no rights.

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Matt Scherocman

Does Office 365 Include a New Version of Office?

The short answer here is, no.On a feature set level the version of Office that you can rent in the cloud is the same version of Office that you purchase at retail.However, from a licensing perspective, the versions are extremely different.

Licensed by user - In the cloud Office is licensed to the individual user versus the device for traditional licensing.This is great for many clients while it allows the user to install Office on up to five different machines for their use.

 

No downgrade rights - You have to stick with the version of Office - currently 2010 Professional, that is the one in the cloud.This is primarily done to easy downloading and complexity in the product.

 

Subscription checking - The version of Office from Office 365 will check to ensure that the subscription payments are up to date.

 

No Remote Use Rights or Roaming Rights - Due to the per user licenses, these rights aren't needed while the user can typically use their five device limit to accomplish the same access.

No Home Use Program - Again, while you can install a copy of Office at home, there isn't a need for a separate formal program or additional costs.

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