Interlink Cloud Blog
Matt Scherocman

What are the differences between Office 365 Business Plans and Enterprise Plans?

To say that Office 365 gives you plenty of options, would be an understatement. In today’s blog we’ll take a look at what options are available for Businesses and what some of the differences are. First, let’s take a look at what options you have:

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Can you mix and match the options? The short answer is yes, however, for the best answer possible give us a call and we can talk you through what options make the most sense and why. For examples, some users can even take advantage of a light weight account called a Kiosk plan which could be even cheaper.

Are there differences in support?

Yes, a key difference in the plans centers around 24/7 Support. The Enterprise plans cover all issues; however, the Business plans only cover: Critical Issues.

Let’s take a look at how Microsoft defines critical issues. Only your organization can decide if not having phone coverage is worth it or not for high level issues. That single user could be the owner / CEO.

Severity Level

Operations and Support Description

Examples

Sev A (Critical)

One or more services aren’t accessible or are unusable. Production, operations, or deployment deadlines are severely affected, or there will be a severe impact on production or profitability. Multiple users or services are affected.

  • Widespread problems sending or receiving mail.
  • SharePoint site down.
  • All users can’t send instant messages, join or schedule Lync Meetings, or make Lync calls.

Sev B (High)

The service is usable but in an impaired fashion. The situation has moderate business impact and can be dealt with during business hours. A single user, customer, or service is partially affected.

  • One user can’t access email.
  • One user or admin can’t access SharePoint site.
  • Several users can’t send instant messages, join or schedule Lync Meetings, or make Lync calls.

Is Office Any Different?

Yes, the version of Office in the business plans does not include Access or some of the pre-installed components to make items like data loss prevention and rights management work.

I have terminal server in my environment, does that matter?

Enterprise Plans support a terminal server environment whereas the Business plans do not support a terminal services environment.

Are there any hidden gotchas?

Hybrid configurations and On-Premises are supported in the Enterprise plans only. Business plans do not support either the hybrid or On-Premise options. So, users of the Business plans would only be allowed to deploy the technology in the cloud.

Keep these differences in mind as you plan out your cloud strategy and what plans make the most sense for your company. For a more comprehensive listing of additional support offerings that are offered with the Business Plans please see the link here. Or drop us a line to discuss your options!

Microsoft EA Renewal
Matt Scherocman

Is it Better To Purchase Online Services Under an Enterprise Agreement?

Microsoft recently announced that they were reducing prices of their online service for Enterprise Agreement clients.  Essentially this amounted to a 15% discount across the board on the regular online E plans.  In my opinion, this change was long overdue while it finally builds a programmatic discount between retail pricing and Enterprise Agreement pricing that is significant.  Previously it was only pennies on the dollar, for example the E3 plan was $20 retail and $19.40 on the Enterprise Agreement, a 2% savings.  We are happy to see that these discounts are becoming standardized for clients.  Discounting on the new items will happen for clients as they add cloud to their EA agreement or they renew their agreement with cloud product.

Effective September 1, 2013, Microsoft has reduced the cost on Office 365 Full USL (User Subscriber License) for Enterprise Agreement (EA) customers.

EA SKUs impacted by the USL Price Reduction include Full, Transition, & Step-up USLs:

E1, E3, E4, Exchange Online Plan 1 and 2, Lync Online Plan 1 and 2, SharePoint Online Plan  1 and 2, SharePoint Online Plan 1 and 2 (both with Yammer), K1 Suite

This posting is provided “AS IS” with no warranties, and confers no rights.

Matt Scherocman

Are There Any Discounts on Office 365 For Nonprofits?

The answer is YES! Microsoft has developed charity pricing plans for Nonprofits.
Qualified nonprofits can get Office 365 Enterprise E1 as a donation (free), and they may also upgrade to the additional advanced features in Office 365 Enterprise E3 for Nonprofits at a significant discount (currently $4.50) per month: Compare Plans.
To get started with the donation, sign up for the free trial: Office 365 for Nonprofits  or contact us.
This posting is provided "AS IS" with no warranties, and confers no rights.

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