Interlink Cloud Blog
Matt Scherocman

Does Office 365 Offer Home Use Rights?

Yes, it offers end users the ability to run Office on their home machine.  However, it does not use the traditional home use program (part of an Enterprise Agreement).  In my opinion, the Office 365 offering is better while it not only gives you the same ability – to install full Office on a home PC, it also gives access to Office mobile which can be installed on other end user devices like mobile phones and tablets and integration with OneDrive.  Each user who has a license of E3, E4, or Office Subscription can install up to five full-fledged copies of Office. Plus the end user just downloads the software, they don’t have to be hassled with authentication codes, verifying emails, or paying ten bucks. 

Basically, the client would go out to the portal, login with their corporate credentials (with ADFS or Password Sync), and then download and install the software. 

When the user license for Office 365 is removed in the portal, or access for that user is turned off for Office, the installed copy will downgrade to reduced functionality mode once it “phones home” for the license check.  Then the license and the right to install those copies of Office can be moved to another user.

One cool note, if the user is using a Mac, then the interface will sense that and offer up the Office for Mac download option. 

 

This posting is provided “AS IS” with no warranties, and confers no rights

Sarah Bunt

Is Office 365 International Traffic in Arms Regulations (ITAR) Compliant?

The simple answer is "no".

There are multiple flavors called Office 365 and the shared version (the most common) is not ITAR compliant. This comes from two different concerns around ITAR – 1) That only US citizens manage the data – Microsoft uses follow the sun support which includes non-Americans providing support and accessing the data 2) Is that the data stays in the US only. While this is typically true for Office 365, it does have the ability to fail over workloads to data centers located in other countries.

There are a few options:

  1. The ITAR compliant platform version of Office 365 is ITAR compliant, but it starts at 30,000 users and is considerable more expensive. http://technet.microsoft.com/en-us/library/dn270088.aspx
  2. Clients can split their users between platforms. Clients move everyone not working on defense contracts, including foreign nationals, out to the cloud and then hybrid the connection back to their existing Exchange installation where the ITAR restricted users and projects are housed.

Other Resources: Office 365 ITAR-support

This posting is provided “AS IS” with no warranties, and confers no rights.

Matt Scherocman

What are the Differences Between Office Professional and Office Web Apps?

That’s a great question.  And unfortunately, a side by side comparison of the two is difficult to find.  In an effort to eliminate some of the mystery surrounding these products, I’ve created a quick summary that compares Office Professional Plus and Office Web Apps (both of which are available as part of the Office 365 product offering):

Essentially, Office Web Apps is a “light” version of Office Professional Plus.

Think of Office Professional Plus as your “traditional” Microsoft Office. It is the Office you are used to using – Word, Excel, PowerPoint, Outlook, etc.  It is a full copy of Office that sits on your machine and allows you to use each and every feature of the programs above.  If you have used Microsoft Office 2010 Professional (Word, Excel, PowerPoint, OneNote, Access, InfoPath, Lync, etc.) licensed in a traditional volume license manner, then you will find the two highly similar. See our next blog post which talks about the differences.      

On the other hand, Office Web Apps is a limited, online version of certain Office products including Word, Excel, PowerPoint, and OneNote.  It provides a copy of the Microsoft Office programs, but with less functionality. I’ll use Microsoft Word for example.  The Word web app allows basic functionality (the ability to type, change fonts, bold, underline, etc.) but doesn’t allow you to use the more complex features (for example, editing pictures). It would be similar for other programs as well.

The benefit of Web Apps is that it is less expensive than Office Professional Plus.  Also, because it is web based, it can be accessed from any computer that has internet connectivity and a compatible browser. The downside is it does not offer as much capability as Office Professional Plus.  Web Apps tends to be beneficial for quick, light editing and for people who are not heavy users of the Office Suite.   If you want to try out the technology it is available for free at https://onedrive.live.com/about/en-us/  Just open an account and upload some Office files.  You can also see the same technology if you add Office files to Facebook. 


These links also provide some useful information:

For Web Apps: http://office.microsoft.com/en-us/web-apps/
These links also provide some useful information:
Detailed Guide - feature by feature comparison between the two products: http://technet.microsoft.com/en-us/library/office-online-service-description.aspx

For Web Apps: http://office.microsoft.com/en-us/web-apps/
For Office Professional Pro: http://www.microsoft.com/en-us/office365/office-professional-plus.aspx

Matt Scherocman

Features of the next version of Office – Wave 15

Customers have been asking me about the new features of the next version of Office – the wave 15 release.  Here are 10 top changes to the platform in a quick read format.  Check it out…..

http://www.microsoft.com/en-us/news/features/2012/sep12/09-10Office10Things.aspx

Matt Scherocman

Office365 Voicemail and Exchange Messaging in Action

Several posts ago, I did a short review of Exchange online and Lync online. During that time we discussed another soon-to-be-revealed post, reviewing the capabilities of Office365 and Unified Messaging. So, let’s get right down to it!

First – What does it get you?
1. Obvious – voicemail through Exchange – using SIP gateways configured to connect to UM online.
2. Faxing – Yes, you can have an on premise fax solution, with SIP capabilities or compatible with exchange, along with a gateway. However, most providers doing Exchange 2010 UM integration for faxing support Microsoft SIP, some are even Virtual Machines.
3. Outlook voice access – Perhaps the most critical to some of us!!!
4. Missed call notifications.

Configuring – If you’ve configured Exchange UM on premise, you have an immediate advantage. Very simple:

Note that we can set the dial play URI type, this includes SIP URI, and the preference of most, E.164.

So, we have configured our UM dial plan. Now let’s get our gateway in place. The gateway will be the interface between either your standard POTS based PBX or another IP PBX. There are many gateways out there that can do SIP/TLS in a supported fashion with Microsoft.

Now, configure your respective gateway based on the new UM IP gateway configuration – The following will be generated for configuration:

Note here is where Microsoft is giving you the SIP forwarding address. This will assist you in configuring your SIP gateway. Seems easy enough, but depending on the device you use and your unique situation, as well as the general IT principle, nothing is ever as easy as it looks. Fortunately, we can troubleshoot!

Now, let’s not forget we have to set an auto-attendant up. For SIP and E.164, keep in mind you must configure this for the E.164 extension type. See the configuration options below:

Also – If you are using E.164 or telex you will need at least one UM Hunt Group:

Get stuck? Well you can check call logs, and user logs right from the Exchange online console:

Very familiar look and feel, however the architecture of this is key. It’s great to show you what it is capable of doing, but to get it functioning is based on your situation. However, the one thing that doesn’t change regardless of where you are, is that  you must understand the concepts and technologies that power this experience. For many of us, telephony integration into systems is new because we are systems, but there are also some of you out there that decided to learn core infrastructure. With systems and infrastructure knowledge, you begin working toward understanding the Microsoft Lync, and Exchange PBX solutions, and how online ports those into hosted integration.

Hope this was a helpful post, more to come soon!

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